Privacy Policy

User consent

By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy and the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

Personal information

We collect personal information that is reasonably necessary for our functions and activities. This may include:

• Name and contact details (email, phone number, address)
• Professional information (job title, organization, qualifications)
• Usage data and preferences related to our XR learning solutions
• Communication records and feedback
• Technical information about your device and usage patterns

Collection

We collect personal information through various means, including:

• Direct collection when you contact us or use our services
• Website forms and user registrations
• Cookies and similar technologies on our website
• Third-party service providers and partners
• Publicly available sources where permitted by law

We will only collect personal information by lawful and fair means, and will notify you of the collection where required by the APPs.

Use

We use your personal information for the following purposes:

• Providing and improving our XR learning solutions and services
• Communicating with you about our services and updates
• Processing transactions and managing accounts
• Conducting research and analysis to improve our offerings
• Complying with legal obligations and regulatory requirements
• Marketing and promotional activities (with your consent)

We will only use or disclose personal information for the primary purpose for which it was collected, or for a related secondary purpose that you would reasonably expect.

Website

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site.

We may collect:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information and screen resolution

You can control cookie settings through your browser preferences, though this may affect the functionality of our website.

Third party sites

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties.

When you visit third-party sites, we encourage you to review their privacy policies and terms of service. We do not endorse or make any representations about third-party sites.

Accuracy

We take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, up-to-date, and complete.

If you believe that any personal information we hold about you is inaccurate, incomplete, or out-of-date, please contact us and we will take reasonable steps to correct it.

Access/Contact

You have the right to request access to the personal information we hold about you, subject to certain exceptions under the Privacy Act.

To make an access request or if you have any questions about this Privacy Policy, please contact us:

We will respond to your request within a reasonable time and may charge a reasonable fee for providing access to your personal information.

Complaints

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, you may make a complaint to us.

To make a complaint, please contact us at connect@metaverselearningaustralia.com.au with details of your complaint.

We will investigate your complaint and respond to you within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

More information

For more information about privacy in Australia, you may visit the website of the Office of the Australian Information Commissioner at www.oaic.gov.au

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.