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Respond to and de-escalate a conflict between two aged care residents while ensuring their comfort and safety.
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HLTWHS002
Follow safe work practices for direct client care
HLTENN036
Apply communication skills in nursing practice
HLTENN038
Implement, monitor and evaluate nursing care
HLTENN044
Implement and monitor care for a person with chronic health conditions
HLTENN045
Implement and monitor care of the older person