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communication

Learning Scenarios (7)

Anxiety attack at a school

Anxiety attack at a school

Support a young person experiencing an anxiety attack triggered by an ecological emergency by identifying the root cause, using appropriate anxiety‑management techniques and exploring constructive ways for the patient to engage in community or environmental action.

Emergency & unscheduled care
HLT54121
Formats:
VRTabletDesktop
Describing symptoms and managing appointments at the doctor’s surgery

Describing symptoms and managing appointments at the doctor’s surgery

Engage with written information in a doctor’s surgery, reschedule an appointment, describe health concerns and listen to instructions about medication using appropriate vocabulary.

English for Speakers of Other Languages (ESOL)
non-accredited
Formats:
VRTabletDesktop
Communicating with teachers at a school parents’ evening

Communicating with teachers at a school parents’ evening

Engage with written information at a school event, take part in a conversation with teachers and practise listening, reading, grammar and vocabulary skills.

English for Speakers of Other Languages (ESOL)
non-accredited
Formats:
VRTabletDesktop
Ordering food and drinks in a café

Ordering food and drinks in a café

Navigate a café environment, identify common items, interact with staff and take part in a conversation to practise listening, reading, vocabulary and communication skills.

English for Speakers of Other Languages (ESOL)
non-accredited
Formats:
VRTabletDesktop
Performance review underperformance

Performance review underperformance

Carry out a performance review by discussing concerns about underperformance, providing clear and constructive feedback, and facilitating a two way conversation using effective performance management techniques.

Performance management
non-accredited
Formats:
VRTabletDesktop
Performance review attendance

Performance review attendance

Carry out a performance review by addressing concerns about workplace attendance, team involvement and communication, providing constructive feedback and facilitating a productive two way discussion.

Performance management
non-accredited
Formats:
VRTabletDesktop
Preparing for and attending a job interview

Preparing for and attending a job interview

Complete an employability task by preparing for a job interview, choosing appropriate clothing, planning your journey and demonstrating effective communication in a professional environment.

Special education needs
non-accredited
Formats:
VRTabletDesktop

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